Privacy Policy

Last Updated: Jan 16, 2025

Thank you for choosing our service. We value your privacy and are committed to protecting it. This Privacy Policy explains how our application ("the Service" or "we") collects, uses, and discloses information about users ("you") when you authenticate with Google using OAuth 2.0 and grant our Service access to your Gmail data. By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please discontinue use of our Service and revoke permissions where applicable.

1. Overview

Our Service is designed to access and analyze the content of your emails in order to train a Large Language Model ("LLM") that can write emails similar to your personal style. We use Google OAuth 2.0 to request permission to access your Gmail data. Your trust is our top priority, and we maintain strict security measures to protect your information.

2. Information We Collect

Google Account Information

When you authenticate via Google OAuth 2.0, we collect basic profile information such as your name and email address in order to identify and associate your data with your user account in our system.

Email Content

With your explicit consent, and only after you grant our Service the required permission scope, we access the content of your emails from your Gmail account. This includes subject lines, body text, and metadata essential for training the LLM.

Automatically Collected Data

We may collect certain technical information about your device and usage of our Service, such as IP address, browser type, operating system, and pages you view. This is used to help secure and improve our Service, and it does not include any personal content from your Gmail.

3. How We Use Your Information

Training the LLM

We use your email content to train and improve the performance of our LLM. The model learns language patterns, style, and tone from your emails to better replicate your writing style.

Providing Email Drafts

Once the LLM is trained, it will generate suggested email drafts on your behalf. We do not send any email without your review and explicit confirmation.

Service Improvements

We analyze aggregated and anonymized data to understand user needs, diagnose technical or service problems, and improve our features.

Security and Compliance

We use the information we collect to detect, prevent, or respond to potential fraud, unauthorized use of our Service, and other harmful or illegal activities.

4. Data Sharing and Disclosure

Service Providers

We may share your information with trusted third-party service providers who help us operate and maintain our Service (e.g., hosting providers, data analytics). They will only receive the minimum necessary information to perform their tasks on our behalf and must adhere to strict confidentiality obligations.

Legal Requirements

We may disclose your information if we believe such action is necessary to:

  • Comply with applicable laws, regulations, legal process, or government requests.
  • Enforce our Terms of Service.
  • Protect our rights, property, or safety, and that of our users or others.

Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that deal. We will notify you through our Service or via email if any such transfer takes place, as well as any choices you may have regarding your information.

No Third-Party Sales

We will never sell or rent your personal information or the content of your emails to third parties for their own marketing purposes.

5. Data Retention

Retention Period

We retain your email data for the minimum period necessary to fulfill the purposes outlined in this Privacy Policy, including training and maintaining our LLM. After this period, we securely delete or anonymize the data.

Model Maintenance

The LLM retains learned language patterns but does not store raw email content. Trained models do not provide any personal information in outputs beyond the language style learned.

6. Security

We implement commercially reasonable safeguards designed to protect the confidentiality, integrity, and availability of your data. These measures include:

  • Encryption of data in transit using Secure Socket Layer (SSL) or Transport Layer Security (TLS).
  • Access controls that limit the categories of team members who can access your data.
  • Internal policies and procedures to securely handle user data in compliance with industry standards and applicable laws.

7. Your Choices and Rights

Access and Deletion

You have the right to request access to your personal data and to request its deletion. To do so, please contact us at voxaaibusiness@gmail.com or use available account settings within our Service.

Data Revocation

You can revoke our Service's access to your Google account at any time. To do so, visit your Google Account Permissions page and remove our application's access.

Communication Preferences

You may opt out of certain promotional communications by following the unsubscribe instructions provided in emails we send. Please note that even after you opt out, we may still send non-promotional messages regarding your account or ongoing use of our Service.

8. Children's Privacy

Our Service is not intended for use by anyone under the age of 16. We do not knowingly collect or solicit personal data from children. If you believe that a child under 16 has provided personal data to us without parental consent, please contact us immediately so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our Service or via email. The latest version of the Privacy Policy will always be available at our Privacy Policy page. Your continued use of our Service after any changes become effective indicates your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: voxaaibusiness@gmail.com
Website: https://www.voxa.com/PrivacyPolicy

We appreciate your trust and take our responsibility to protect your information seriously. Thank you for using our Service.